FAQs

No. Easy Web Sites Ltd is an independent UK company operating at easywebsites.co.uk. We are not connected with or affiliated with any business named EasyWeb.

Easy Web Sites Ltd is based in Preston, Lancashire, with a second sales office in Glasgow, Scotland. We work with businesses, organisations and councils across England, Scotland and Wales.

We work with clients across the UK. Many projects can be handled by phone, email and online meetings, so you do not need to be local to Preston to work with us.

We build business websites, ecommerce websites, parish and town council websites, community council websites and custom websites for organisations that need a practical, reliable online presence.

The cost of a website depends on the size of the site, the design requirements, the functionality needed and whether you need extras such as ecommerce, SEO, content support or custom development.

For an accurate price, contact Easy Web Sites Ltd with a short outline of what you need and we can advise on the best option.

Timescales depend on the size and complexity of the website, how quickly content is supplied and how many changes are needed during the project.

Smaller websites can often be completed more quickly, while larger or more complex projects may need a longer schedule.

Yes. We can redesign an existing website to improve its appearance, structure, content, performance and usability.

We can also advise whether it is better to update the current website or rebuild it on a cleaner foundation.

Yes. We build ecommerce websites for businesses that want to sell products online. This can include product categories, product pages, basket and checkout functionality, payment options and customer-friendly product layouts.

Yes. Our websites are built to be responsive, which means the layout adapts for different screen sizes including mobiles, tablets, laptops and desktop computers.

This depends on how your website is built. Some websites include CMS modules that allow you to update selected areas, such as news, team members, galleries, documents, FAQs or support content.

Not every part of the website is always editable, as some sections are managed by Easy Web Sites Ltd to keep the design and structure consistent.

Yes. Business email addresses are included as standard with our website packages, giving you a more professional way to send and receive email using your own domain name.

You can find more information about what is included on our business email page.

Yes. We can help with domain names, DNS records, domain transfers and website-related domain settings. If a domain is being moved, it is important to plan carefully so website and email services are not disrupted.

If your business email is managed by Easy Web Sites Ltd, it will be hosted through IONOS and we can provide support for mailbox access, webmail and setup guidance.

You can use the IONOS Email Help Centre for current setup instructions, webmail help and email app settings. You can also visit the Easy Web Sites support area for quick links to IONOS webmail and email help resources.

If you are unsure what details to use, or you need help with business email managed by us, please call us or email admin@easywebsites.co.uk.

If your email is not managed by Easy Web Sites Ltd, please contact your own IT provider, email provider or domain manager for support.

Yes. We provide practical SEO support for websites, including on-page improvements, technical checks, content guidance, metadata, structure and search-friendly website updates.

SEO is an ongoing process, so results can depend on the website, competition, search demand and the quality of content available.

Email website change requests to changes@easywebsites.co.uk. Please include the website address, the page or section you want changed, the existing content and the new wording, images or files to use.

We can help with website changes, issue checks, hosting-related support, CMS guidance, domain-related requests and ongoing website improvements.

The type of support available depends on your website, service agreement and whether the request is a content update, technical issue or development change.

Yes. Easy Web Sites Ltd builds websites for parish councils, town councils and community councils. These websites are structured around council needs, including meeting information, documents, councillor details, local information, accessibility and Clerk-managed updates.

Yes. Parish, town and community council websites include an admin panel so the Clerk can update standard council content.

Depending on the website setup, this may include meeting dates, agendas and minutes, finance documents, councillor details, defibrillators, noticeboards, useful contacts and PTC settings.

If extra support is needed with a standard admin panel update, email admin@easywebsites.co.uk.

Public sector websites should meet WCAG 2.2 AA accessibility requirements. This affects the website structure and also how content and documents are prepared before publication.

Easy Web Sites Ltd can support the website structure, but councils remain responsible for checking that the content and documents they publish are accurate, approved and suitable for public access.

Assertion 10 is part of the Annual Governance and Accountability Return process for smaller authorities. It relates to digital and data management, including how councils manage online information, records and digital systems.

For council websites, this means information should be kept accurate, organised and up to date, with appropriate attention given to accessibility, documents and online publication processes.